Privacy Policy

Market Masters Inc ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

1. Information We Collect

We collect information that you voluntarily provide to us when you register for an account, express interest in our services, or otherwise contact us. The personal information we may collect includes:

• Full name and date of birth
• Email address, phone number, and mailing address
• Government-issued identification (for KYC compliance)
• Financial information including bank account and payment details
• Login credentials (stored in encrypted form)

We also automatically collect certain technical information when you visit our platform, including your IP address, browser type, device identifiers, and usage data such as pages visited and time spent on site.

2. How We Use Your Information

We use the information we collect or receive to:

• Create and manage your trading account
• Process deposits, withdrawals, and trading transactions
• Verify your identity and comply with regulatory obligations (KYC/AML)
• Send you account notifications, security alerts, and platform updates
• Respond to your inquiries and provide customer support
• Detect, investigate, and prevent fraudulent or illegal activity
• Improve our platform, products, and user experience

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our platform (payment processors, identity verification providers, cloud infrastructure).
• Legal Requirements: When required by law, court order, or governmental regulation — including anti-money laundering (AML) compliance bodies.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

4. Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse site traffic. You may configure your browser to refuse cookies, though some features of our platform may not function properly if you do so. By continuing to use our platform, you consent to our use of cookies in accordance with this policy.

5. Data Retention

We retain your personal information for as long as your account is active, or as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will securely delete or anonymise your personal data within 90 days, unless we are required by law to retain it longer.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, two-factor authentication, and regular penetration testing. While we take all reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location and applicable law, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to legal retention requirements)
• Object to or restrict certain processing of your data
• Data portability — receiving your data in a machine-readable format

To exercise any of these rights, please contact us at info@marketmastersinc.com.

8. Children's Privacy

Our platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will promptly delete such information and close the associated account.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page and notify registered users via email. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Market Masters Inc
Email: info@marketmastersinc.com
Website: marketmastersinc.com/contact